Find answers to common questions about Owinace
Owinace is an AI-powered platform that helps you instantly generate personalized, high-quality proposals while seamlessly managing leads, tracking team performance with analytics, monitoring costs via a flexible credit system, and maintaining detailed client records—all in one powerful platform.
Simply register for an account, complete your profile setup, and you'll be ready to create your first AI-generated proposal. Our intuitive interface makes it easy to get started in minutes.
Yes, we take security seriously. All data is encrypted in transit and at rest. We follow industry best practices to ensure your information and your clients' data remain secure and confidential.
Credits are used to generate proposals and access premium features. Each action consumes a certain number of credits. You can purchase credits as needed, and they're shared across your workspace.
We accept all major credit cards, debit cards, and UPI payments through our secure payment gateway powered by Razorpay.
No, all credit purchases are final and non-refundable. Please review our Refund Policy for complete details before making a purchase.
Credits may be subject to expiration policies based on inactivity. We recommend using your credits within a reasonable timeframe and checking your account regularly.
Yes! All AI-generated proposals can be fully customized. You can edit any section, add or remove content, and adjust the formatting to match your brand and requirements.
Absolutely! You can invite team members to your workspace, assign roles and permissions, and collaborate on leads, proposals, and analytics together.
Our platform includes a comprehensive lead management system with Kanban boards, contact management, activity tracking, and analytics to help you manage your sales pipeline effectively.
You can reach our support team via email at support@owinace.com or call us at +91 7710113366 during business hours (Mon-Fri, 9 AM - 6 PM IST).
Yes, you can cancel your account at any time from your account settings. Please note that any unused credits will be forfeited upon account closure and are not refundable.
Click on "Forgot Password" on the login page, enter your email address, and we'll send you instructions to reset your password.
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